Privacy Policy

Introduction

At ChatProp ("we," "us," or "our"), we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services, including the ChatProp AI chatbot integrated on third-party websites ("Services"). By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us

• Contact Information: Your name, email address, phone number, and other contact details.
• Real Estate Preferences: Information about properties you’re interested in, such as location, price range, and property features.
• Chat Interactions: Information provided during conversations with the ChatProp chatbot, such as inquiries or property preferences.
• Account Information: If you integrate the chatbot on your website, this includes your account-related data.

b. Information Collected Automatically

• Usage Data: Data about chatbot interactions, such as conversation history and engagement metrics.
• Device Information: Information such as IP address, browser type, and operating system.
• Cookies and Tracking: We use cookies and similar technologies to enhance the user experience.

2. How We Use Your Information

• Providing Services: To deliver AI-powered property recommendations and lead management.
• Chatbot Functionality: To personalize responses and improve chatbot performance.
• Communication: We may contact you regarding your account, inquiries, or transactions.
• Analytics and Research: To monitor trends and improve our Services.
• Legal Compliance: To comply with legal obligations or respond to lawful requests.

3. Sharing Your Information

We do not sell your personal information. However, we may share it in these circumstances:

• Service Providers: We share data with vendors who assist us in operating our Services.
• Legal Requirements: To comply with legal obligations or protect our rights.
• Website Integrators: If you use our chatbot on your site, we may share usage data with you.

4. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request corrections to your personal data.
• Deletion: Request the deletion of your personal data.
• Opt-Out: Opt-out of receiving marketing communications.

To exercise any of these rights, please contact us at [insert contact email].

5. Data Security

We use industry-standard security measures to protect your personal data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. International Data Transfers

Your data may be transferred to servers outside your jurisdiction, including countries with different data protection laws. By using our Services, you agree to these transfers.

8. Third-Party Links and Services

Our chatbot may link to or integrate with third-party services or websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you interact with.

9. Data Privacy for Chatbot Users on Third-Party Websites

When ChatProp's chatbot is integrated into a third-party website, the website owner may have access to usage data and interactions from visitors using the chatbot. ChatProp provides this data to the website owner to enhance their service. However, ChatProp is not responsible for how third-party websites handle the data provided by the chatbot. We recommend reviewing the privacy policy of any third-party website where you interact with the ChatProp chatbot.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about our privacy practices.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: